Terms of Use for AI-powered Chatbot

By using the Chatbot feature, you agree and accept the Terms of Use below:

Responses Accuracy

Shane is an automated chatbot powered by Artificial Intelligence (AI) and Intercom (“Chatbot”). The Chatbot is designed to provide general information on Modalku Ventures Sdn. Bhd. (“Funding Societies Malaysia”) products. While we’ve put in every effort to ensure that the responses are accurate and helpful, you acknowledge and understand that any responses and information provided through the Chatbot should not be taken as an absolute assurance of its correctness. We encourage you to validate any information you receive. The responses and information provided by the Chatbot are not intended as professional advice and should not be perceived as a substitute for a consultation with a qualified professional.

No Relationship

Using the Chatbot does not create a customer relationship between Funding Societies Malaysia and you. Any responses and information provided are not privileged or confidential.

No warranty

Our Chatbot operates without any warranty, guarantee or other representations whatsoever as to the validity, accuracy, reliability, or fitness for a particular purpose or completeness, whether implied or expressed. Any reliance on the responses and information is entirely at your own discretion and risk. Please read our Website TermsTerms & Conditions, and the Risk Disclosure Statement, and exercise your due diligence and judgment when making any decisions


During your interaction with the Chatbot, we may collect and process certain information, including but not limited to user inputs, queries, and preferences. Please read our Privacy Notice to understand how we collect, use and disclose your personal data.


Neither Funding Societies Malaysia nor its affiliates, officers, and/or employees, can be held liable for any errors or omissions in the responses and information provided through the Chatbot. We expressly disclaim any liability for actions taken by you based on the responses and information given through the Chatbot.

Third-Party Content

Our Chatbot may provide links and pointers to third-party websites and content. These links and pointers may not be within Funding Societies Malaysia’s control. Funding Societies Malaysia does not assume any responsibility or liability for any information or content available at such linked site or third-party content.


Funding Societies Malaysia may from time to time vary these Terms of Use at any time without notice. The amended Terms of Use shall become effective upon publication. The continued use of the Chatbot by you constitutes your continued acceptance of the modified Terms of Use.


Pemberi Dana
[email protected]
+62 877 7126 5290

Penerima Dana
[email protected]
+62 877 7873 6144

Unifam Tower, Jl. Panjang Raya
Blok A3 No.1, Kedoya Utara,
Kebon Jeruk, Jakarta Barat,
DKI Jakarta, 11520, Indonesia


[email protected]
General Enquiries:
+65 6221 0958

Sales Enquiries:
+65 6011 7534

112 Robinson Road
Level 8
Singapore 068902


[email protected]
Primary contact
+603 9212 0208

Secondary contact
+603 2202 1013

Unit 15.01 & Unit 15.02,
Level 15, Mercu 3,
KL Eco City, Jalan Bangsar,
59200 Kuala Lumpur


SME Loan
[email protected]
+66 93 139 9721

[email protected]
+66 62 197 8661

No. 188, Spring Tower,
10th Floor, Phayathai Road,
Thung Phaya Thai Sub-district,
Ratchathewi District,
Bangkok, 10400


[email protected]
(+84) 28 7109 7896

The Sentry P
16 Nguyen Dang Giai Street,
Thao Dien Ward, Thu Duc City,
Ho Chi Minh City, Vietnam

174 Thai Ha Street,
Trung Liet Ward, Dong Da District,
Hanoi, Vietnam

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Registered with Securities Commission Malaysia.
Modalku Ventures Sdn Bhd 201601019329 (1190266X)
© 2020 Modalku Ventures Sdn Bhd. All rights reserved. 

Funding Societies is a SME Digital Financing Platform registered with Securities Commission Malaysia. It does not fall under the jurisdiction of Bank Negara Malaysia. Therefore, financing products of Funding Societies should not be constructed as business loan, SME loan, micro loan, term loan or any other loans offered by banks in Malaysia and it is to be deemed as an investment note as defined in the Guidelines on Recognised Markets.

Disclaimer: All third party trademarks, product and company names are the property of their respective holders.